2. Types of Information Collected
2.1 Personal Information
- Name and Email Address: We collect your name and email address when you voluntarily provide them. This information is used for communication and account-related purposes.
2.2 Usage Information
- Website Usage Data: We gather non-personal information about your interactions with our website, including your IP address, browser type, operating system, and referring URLs. We employ cookies and similar tracking technologies to collect this data to improve our website’s functionality.
2.3 Health Information
- Health-Related Data: When you use our healthcare services, we may collect health-related information to provide personalized recommendations and services. We treat all health information with the utmost confidentiality and in compliance with applicable laws.
3. Data Handling
3.1 Use of Collected Data
We use your information for the following purposes:
- Providing Services: Personal and health information is used to deliver healthcare services, including medical advice, appointments, and health-related content.
- Communication: We may use your contact information to communicate with you, including sending important updates, newsletters, and service-related notifications. You can opt-out of marketing communications at any time.
- Improving Services: Usage information is employed to analyze and enhance the functionality and performance of our website and services.
- Legal Compliance: Data processing is carried out to comply with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Privacy Rights Act (CPRA).
3.2 Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in delivering our services and maintaining our website. These third parties are contractually obligated to protect your information and comply with relevant data protection laws.
4. Compliance with Privacy Regulations
4.1 GDPR Compliance
If you are a resident of the European Economic Area (EEA), we process your personal information in compliance with the General Data Protection Regulation (GDPR). You have various rights under GDPR, including the right to access, rectify, erase, restrict processing, object, and withdraw consent. You can exercise these rights by contacting us through the provided contact information.
4.2 CPRA Compliance
We also comply with the California Privacy Rights Act (CPRA). If you are a California resident, you have the right to request information about our data practices, request the deletion of your personal information, and opt-out of the sale of your personal information. To exercise these rights, please contact us using the information provided in Section 9.
5. LGPD Compliance
We are committed to complying with LGPD, and we ensure the following rights for Brazilian users:
5.1 Access and Rectification
You have the right to access your personal information and request corrections if it is inaccurate or incomplete.
5.2 Data Portability
You can request a copy of your data in a structured, commonly used, and machine-readable format.
You may request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, as allowed by LGPD.
You have the right to object to the processing of your data for specific purposes, including direct marketing.
5.5 Revocation of Consent
You can withdraw your consent for data processing activities where consent is the legal basis for processing.
5.6 Data Protection Officer
For questions or concerns about your LGPD rights, please contact our Data Protection Officer at [Insert Contact Information].
6. Website Specifics
6.1 Children’s Privacy
Our services are not specifically aimed at children under the age of 16. While children can access our site, we do not knowingly collect personal information from them. If you believe a child has provided us with their personal information, please contact us, and we will promptly delete such information.
We have implemented security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet is entirely secure, and we cannot guarantee the security of your data.
7. User Rights
We respect your rights concerning your personal information:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You can request corrections to inaccurate or incomplete personal information.
- Erasure: You may request the deletion of your personal information under certain circumstances.
- Objection: You have the right to object to the processing of your data.
- Email: email@example.com